Satisfaction Guarantee
We are confident that you will love your hockey print! If you don't, let us know and we will gladly come up with a solution to make sure you are happy. All our 5-star reviews can confirm that.
Quality Guarantee
We have scouted out the best production partners for amazing quality. We are sure you will be happy with the result! Many of our customers are repeat buyers.
Rave Reviews
We always do our best to make sure our customers are happy. Our reviews show that. You can also check us out on Etsy for more great feedback.
SHIPPING
➤ Phone Cases ship free worldwide.
➤ All Poster and Canvas prints Ship Free within Canada & the USA.
➤ Poster shipping to countries outside of North America with International Parcel Air costs between $35 to $50 CAD. See our FAQs page for details.
PRODUCTION/DELIVERY TIMES
– All orders are custom made at one of our professional print partners in North America.
– There are currently delays due to covid-19 regulations and an increase in online orders.
– Current arrival time is 2-4 weeks. Unfortunately we cannot guarantee delivery times until things get back to normal.
➤ Prints – 7-14 business days for production, 2-8 days shipping time.
➤ Phone cases – 5-8 business days for production, 3-8 days shipping USA, 15-25 days shipping Canada.
– You will receive an email with tracking info once your order has shipped.
– If you need your order by a specific date please send us a message and we will do our best.
Thank you for your understanding.
RETURNS
If you are unhappy with your purchase for any reason please contact us. Quality and service is our utmost priority. In the unusual event there is any damage, please contact us and a new replacement will be sent immediately at our cost. We want you to be happy with your purchase and love the art you receive. (Photos may be requested that show any damage so we can forward it to the shipping company).
Please note: As each item is custom made, if you receive your order and wish you had ordered a different option (ie frame color or size) or if you have exchanged your phone for a different device, we cannot accept returns or exchanges on that basis. Please review your order summary email after placing the order – if you need to change or cancel the order for any reason please contact us within 12 hours after purchase. Thank you for your understanding.
The following payments are accepted and are fully secure/encrypted for your protection.
You can reach us by:
email: support@jrmhockeyart.com
phone: 1-250-558-0350
We respond to emails 7 days a week.
Live chat and phone support is available between 10 am to 6 pm Monday to Friday. If we are not immediately available please leave a message and we will respond shortly.
