How long will it take to receive?
All products are custom made and printed at a professional print shop in North America.
– Posters & canvas prints – 3-8 business days
– Phone cases – 5-10 business days
Shipping time: 2-8 business days following production
Please see individual product listings for details.
You will receive an email with a tracking number once your order has shipped.
➤ Phone Cases ship free worldwide.
➤ All Poster and Canvas prints Ship Free within Canada & the USA.
➤ Poster shipping cost to international countries with International Parcel Air:
Austria – $36 CAD
Belguim – $36 CAD
China – $36 CAD
Czech Republic – $55 CAD
Denmark – $36 CAD
Finland – $36 CAD
France – $36 CAD
Germany – $36 CAD
Italy – $36 CAD
Netherlands – $36 CAD
Norway – $36 CAD
Russia – $55 CAD
Slovakia – $55 CAD
Sweden – $36 CAD
Switzerland – $36 CAD
United Kingdom – $36 CADIf your country is not listed please contact us for a shipping estimate.
What currency are prices displayed in?
Prices are displayed in Canadian or US dollars depending on which country you are visiting us from, or you can select your preferred currency at the top of any page. The currency you choose will be how your order is charged at checkout to ensure it remains in your preferred currency so you don’t have any conversion charges through your credit card.
What types of payment are accepted?
You can choose from the following payment methods:
• Credit card (VISA, Mastercard, and AMEX) processed safely and securely by Stripe or PayPal
• PayPal account
• Apple Pay
• Google Pay
Your credit card statement will show the order from ‘JRMHockeyArt.com’ and you will receive a receipt immediately by email with your order details.
Are there any duty or customs fees?
There are no duty or customs fees on shipments within Canada or the USA. International orders may be subject to customs fees once it arrives in your country.
What is your return policy?
If you are unhappy with your purchase for any reason please contact us. Quality and service is our utmost priority. In the unusual event there is any damage, please contact us and a new replacement will be sent immediately at our cost. We want you to be happy with your purchase and love the art you receive. (Photos may be requested that show any damage so we can forward it to the shipping company).
Please note: As each item is custom made, if you receive your order and wish you had ordered a different option (ie frame color or size) or if you have exchanged your phone for a different device, we cannot accept returns or exchanges on that basis. Please review your order summary email after placing the order – if you need to change or cancel the order for any reason please contact us within 12 hours after purchase. Thank you for your understanding.
Where do you suggest ordering a frame for poster prints?
➤ Amazon USA or Canada (search for the size you need such as “24×36 frame”)
➤ Simple poster frames in various sizes on Amazon – click here or here
➤ Wood picture frames at PictureFrames.com or Frame Destination
➤ For custom made hockey stick frames – Shots on Goal Hockey can make custom sizes but only ship within the USA. Check out their website or Etsy store to contact them for custom sizes and colors.
➤ Check out these videos to make your own DIY hockey stick frame: