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Where do you ship?
Posters and phone cases ship worldwide.
Canvas prints ship within Canada and the United States. If you would like to order from outside of North America, please contact us and we will provide a quote for shipping.

How long will it take to receive?
– All orders are custom made at one of our professional print partners in North America.
– There are currently delays due to covid-19 regulations and an increase in online orders.
– Current arrival time is 2-4 weeks. Unfortunately we cannot guarantee delivery times until things get back to normal.
➤ Prints – 7-14 business days for production, 2-8 days shipping time.
➤ Phone cases – 5-8 business days for production, 3-8 days shipping USA, 15-25 days shipping Canada.
– You will receive an email with tracking info once your order has shipped.
– If you need your order by a specific date please send us a message and we will do our best.
Thank you for your understanding.

CHRISTMAS GIFT ORDER DEADLINE
★ Order by November 30th to receive it in time for Christmas. Please note: Unfortunately this year we cannot guarantee delivery by a certain date as covid-19 regulations continue to change and we have seen some effects on production and shipping times. November 30th is the latest estimated order date but we recommend ordering as soon as possible.★
If you order multiple items and would like to ship to different addresses, please leave a note at checkout with what items to ship where.

Shipping Costs
➤ Phone Cases ship free worldwide.
➤ All Poster and Canvas prints Ship Free within Canada & the USA.
➤ Poster shipping cost to international countries with International Parcel Air:
Austria – $35 CAD
Belguim – $35 CAD
China – $35 CAD
Czech Republic – $50 CAD
Denmark – $35 CAD
Finland – $35 CAD
France – $35 CAD
Germany – $35 CAD
Italy – $35 CAD
Netherlands – $35 CAD
Norway – $35 CAD
Russia – $50 CAD
Slovakia – $50 CAD
Sweden – $35 CAD
Switzerland – $35 CAD
United Kingdom – $35 CAD
If your country is not listed please contact us for a shipping estimate.

What currency are prices displayed in?
Prices are displayed in Canadian or US dollars depending on which country you are visiting us from, or you can select your preferred currency at the top of any page. The currency you choose will be how your order is charged at checkout to ensure it remains in your preferred currency so you don’t have any conversion charges through your credit card.

What types of payment are accepted?
You can choose from the following payment methods:
• Credit card (VISA, Mastercard, and AMEX) processed safely and securely by Stripe or PayPal
• PayPal account
• Apple Pay
• Google Pay

Your credit card statement will show the order from ‘JRMHockeyArt.com’ and you will receive a receipt immediately by email with your order details.

–➤ PAYMENT PLANS now available with SplitIt – pay over time, 0% interest
For any order over $50 you can split the total into monthly installments with no interest or credit check. We ship the order right away but you pay over time. Product pages and the Cart will show the monthly payment amount based on 6 installments or you can choose your preferred payment plan (between 2 to 6 months). Click on the SplitIt logo on any page for details of how it works.

Are there any duty or customs fees?
There are no duty or customs fees on shipments within Canada or the USA. International orders may be subject to customs fees once it arrives in your country.

What is your return policy?
If you are unhappy with your purchase for any reason please contact us. Quality and service is our utmost priority. In the unusual event there is any damage, please contact us and a new replacement will be sent immediately at our cost. We want you to be happy with your purchase and love the art you receive.  (Photos may be requested that show any damage so we can forward it to the shipping company).

Please note: As each item is custom made, if you receive your order and wish you had ordered a different option (ie frame color or size) or if you have exchanged your phone for a different device, we cannot accept returns or exchanges on that basis. Please review your order summary email after placing the order – if you need to change or cancel the order for any reason please contact us within 12 hours after purchase.  Thank you for your understanding.

Where do you suggest ordering a frame for poster prints?
There are a lot of options for poster framing and display. Here are some popular framing resources:

wood frames

Amazon USA
Amazon Canada
(search for size you need such as “24×36 frame”)
PictureFrames.com

modern thin metal frame

➤ From this Etsy store

magnetic wood hanging frame

➤ Black frame many sizes on Amazon USA or CAD
Additional colors & sizes on Etsy

acrylic floating frame

➤ Amazon USA or CAD
Etsy store
➤ DIY acrylic floating frame:
standoff screws
DIY instruction article

 

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Satisfaction Guarantee
We are confident that you will love your hockey print! If you don't, let us know and we will gladly come up with a solution to make sure you are happy. All our 5-star reviews can confirm that.

Quality Guarantee
We have scouted out the best production partners for amazing quality. We are sure you will be happy with the result! Many of our customers are repeat buyers.

Rave Reviews
We always do our best to make sure our customers are happy. Our reviews show that. You can also check us out on Etsy for more great feedback.

PLAYER REQUEST

Please enter your email so we can let you know when this player is available.

SHIPPING

➤ Phone Cases ship free worldwide.
➤ All Poster and Canvas prints Ship Free within Canada & the USA.
➤ Poster shipping to countries outside of North America with International Parcel Air costs between $35 to $50 CAD. See our FAQs page for details.

PRODUCTION/DELIVERY TIMES

– All orders are custom made at one of our professional print partners in North America.
– There are currently delays due to covid-19 regulations and an increase in online orders.
– Current arrival time is 2-4 weeks. Unfortunately we cannot guarantee delivery times until things get back to normal.
➤ Prints – 7-14 business days for production, 2-8 days shipping time.
➤ Phone cases – 5-8 business days for production, 3-8 days shipping USA, 15-25 days shipping Canada.
– You will receive an email with tracking info once your order has shipped.
– If you need your order by a specific date please send us a message and we will do our best.
Thank you for your understanding.

RETURNS

If you are unhappy with your purchase for any reason please contact us. Quality and service is our utmost priority. In the unusual event there is any damage, please contact us and a new replacement will be sent immediately at our cost. We want you to be happy with your purchase and love the art you receive.  (Photos may be requested that show any damage so we can forward it to the shipping company).

Please note: As each item is custom made, if you receive your order and wish you had ordered a different option (ie frame color or size) or if you have exchanged your phone for a different device, we cannot accept returns or exchanges on that basis. Please review your order summary email after placing the order – if you need to change or cancel the order for any reason please contact us within 12 hours after purchase.  Thank you for your understanding.

The following payments are accepted and are fully secure/encrypted for your protection.

checkout options

  • Credit Card - Visa, Mastercard, AMEX - processed by Stripe
  • PayPal - use an account or choose guest checkout with credit card payment
  • Apple Pay
  • Google Pay
  • By Phone - call us at 1-250-558-0350
  • SplitIt - pay over time, 0% interest
    For any order over $50 you can split the total into monthly installments with no interest or credit check. We ship the order right away but you pay over time. We have partnered with SplitIt to offer this option. Product pages and checkout will show the monthly payment amount based on 6 installments or you can choose your preferred payment plan (between 2 to 6 months). Click on the SplitIt logo on any page for details of how it works.

You can reach us by:

Live Chat

email: [email protected]

phone: 1-250-558-0350

We respond to emails 7 days a week.

Live chat and phone support is available between 10 am to 6 pm Monday to Friday. If we are not immediately available please leave a message and we will respond shortly.