Where do you ship?
Currently within Canada and the United States. If you would like to order from outside of North America, please contact us and we will provide a quote for shipping.
How long will it take to receive?
All products are custom made and printed at a professional print shop in North America and shipped within 3-8 business days from the order date. You will receive an email with a tracking number once your order has shipped. See individual product descriptions for more details or refer to the following shipping estimates:• Canvas Reproductions – allow 7-14 days – delivered via UPS
• Poster Prints – allow 3-14 days – delivered via UPS, FedEx, USPS, or Canada Post
• Phone Cases – allow 7-14 days – delivered via Canada Post or USPS
Shipping within Canada and the USA is FREE for all orders over $40 CAD. For orders under $40 is a flat rate of just $5 to 9.99 CAD.
What currency are prices displayed in?
Prices are displayed in Canadian or US dollars depending on which country you are visiting us from, or you can select your preferred currency from the drop-down menu at the top of any page. The currency you choose will be how your order is charged at checkout to ensure it remains in your preferred currency so you don’t have any conversion charges through your credit card.
What types of payment are accepted?
You can choose from the following payment methods:
• Credit card (VISA, Mastercard, and AMEX) processed safely and securely by Stripe or PayPal
• PayPal account
• Apple Pay
• Google Pay
Your credit card statement will show the order from ‘JRMHockeyArt.com’ and you will receive a receipt immediately by email with your order details.
Are there any duty or customs fees?
There are no duty or customs fees on shipments within Canada or the USA.
In the unusual event there is any damage, please contact us and a new replacement will be sent immediately at our cost. Your satisfaction is our priority! We want you to be happy with your purchase and love the art you receive. (Photos may be requested that show any damage so we can forward them to the shipping company).
Please note: if you receive your order and wish you had ordered a different option (ie frame color or size) we cannot accept returns or exchanges on that basis as we do not stock and carry an inventory; each product is custom printed when orders are received. You will be able to review your chosen options multiple times prior to checkout and have 24 hours to revise your order after placement. Thank you for your understanding.