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Shipping Details

Where do you ship?
Posters and phone cases ship worldwide.
Canvas prints ship within Canada and the United States. If you would like to order from outside of North America, please contact us and we will provide a quote for shipping.

How long will it take to receive?
All products are custom made and printed at a professional print shop in North America.
Production time:
– Posters & canvas prints – 3-8 business days
– Phone cases – 5-10 business days
Shipping time: 2-8 business days following production
Please see individual product listings for details.
You will receive an email with a tracking number once your order has shipped.

Shipping Costs
➤ Phone Cases ship free worldwide.
➤ All Poster and Canvas prints Ship Free within Canada & the USA.
➤ Poster shipping cost to international countries with International Parcel Air:
Austria – $36 CAD
Belguim – $36 CAD
China – $36 CAD
Czech Republic – $55 CAD
Denmark – $36 CAD
Finland – $36 CAD
France – $36 CAD
Germany – $36 CAD
Italy – $36 CAD
Netherlands – $36 CAD
Norway – $36 CAD
Russia – $55 CAD
Slovakia – $55 CAD
Sweden – $36 CAD
Switzerland – $36 CAD
United Kingdom – $36 CADIf your country is not listed please contact us for a shipping estimate.

What currency are prices displayed in?
Prices are displayed in Canadian or US dollars depending on which country you are visiting us from, or you can select your preferred currency at the top of any page. The currency you choose will be how your order is charged at checkout to ensure it remains in your preferred currency so you don’t have any conversion charges through your credit card.

What types of payment are accepted?
You can choose from the following payment methods:
• Credit card (VISA, Mastercard, and AMEX) processed safely and securely by Stripe or PayPal
• PayPal account
• Apple Pay
• Google Pay

Your credit card statement will show the order from ‘JRMHockeyArt.com’ and you will receive a receipt immediately by email with your order details.

 

Return Policy

If you are unhappy with your purchase for any reason please contact us. Quality and service is our utmost priority. In the unusual event there is any damage, please contact us and a new replacement will be sent immediately at our cost. We want you to be happy with your purchase and love the art you receive. (Photos may be requested that show any damage so we can forward it to the shipping company).

Please note: As each item is custom made, if you receive your order and wish you had ordered a different option (ie frame color or size) or if you have exchanged your phone for a different device, we cannot accept returns or exchanges on that basis. Please review your order summary email after placing the order – if you need to change or cancel the order for any reason please contact us within 12 hours after purchase. Thank you for your understanding.

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Satisfaction Guarantee
We are confident that you will love your hockey print! If you don't, let us know and we will gladly come up with a solution to make sure you are happy. All our 5-star reviews can confirm that.

Quality Guarantee
We have scouted out the best production partners for amazing quality. We are sure you will be happy with the result! Many of our customers are repeat buyers.

Rave Reviews
We always do our best to make sure our customers are happy. Our reviews show that. You can also check us out on Etsy for more great feedback.

You can reach us by:

Live Chat

email: [email protected]

phone: 1-250-558-0350

We respond to emails 7 days a week.

Live chat and phone support is available between 10 am to 6 pm Monday to Friday. If we are not immediately available please leave a message and we will respond shortly.

The following payments are accepted and are fully secure/encrypted for your protection.

checkout options

  • Credit Card - Visa, Mastercard, AMEX - processed by Stripe
  • PayPal - use an account or choose guest checkout with credit card payment
  • Apple Pay
  • Google Pay
  • By Phone - call us at 1-250-558-0350
  • SplitIt - pay over time, 0% interest
    For any order over $50 you can split the total into monthly installments with no interest or credit check. We ship the order right away but you pay over time. We have partnered with SplitIt to offer this option. Product pages and checkout will show the monthly payment amount based on 6 installments or you can choose your preferred payment plan (between 2 to 6 months). Click on the SplitIt logo on any page for details of how it works.

SHIPPING

➤ Phone Cases ship free worldwide.
➤ All Poster and Canvas prints Ship Free within Canada & the USA.
➤ Poster shipping to countries outside of North America with International Parcel Air costs between $35 to $50 CAD. See our FAQs page for details.

PRODUCTION TIMES

All products are custom made and printed at a professional print shop in North America.
➤ Prints – 4-8 business days
➤ Phone cases – 3-5 business days
Shipping time: Wall Art - 2-8 days; Phone Cases - 7-14 days
You will receive an email with a tracking number once your order has shipped.

RETURNS

If you are unhappy with your purchase for any reason please contact us. Quality and service is our utmost priority. In the unusual event there is any damage, please contact us and a new replacement will be sent immediately at our cost. We want you to be happy with your purchase and love the art you receive.  (Photos may be requested that show any damage so we can forward it to the shipping company).

Please note: As each item is custom made, if you receive your order and wish you had ordered a different option (ie frame color or size) or if you have exchanged your phone for a different device, we cannot accept returns or exchanges on that basis. Please review your order summary email after placing the order – if you need to change or cancel the order for any reason please contact us within 12 hours after purchase.  Thank you for your understanding.

PLAYER REQUEST

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